Sync and iCloud storage problems

What the sync line means, and what to check when changes don't appear.

The line under each section’s title shows sync: Synced · 2 min ago, Syncing…, or Not synced · 12 waiting. Changes waiting to sync are safe on the device and go up when it can reach iCloud.

If changes don’t appear on another device:

1. Check both devices are online and signed in to iCloud (Settings ▸ your name).
2. Check iCloud has free space (Settings ▸ your name ▸ iCloud). Brigado shows how much it uses in Shop ▸ Settings ▸ Data on this device.
3. Make sure both people are in the same restaurant (Team).
4. Check Apple’s System Status for iCloud.

The most common cause of “my data is gone” is signing out of iCloud or switching Apple Account on the device; sign back in with the same account. Still stuck? Shop ▸ Help ▸ Report a problem includes the sync details we need.