Contact
We answer within one business day, in English or Chinese. If you can't count or data is missing, within four business hours.
From the app
Shop ▸ Help ▸ Report a problem attaches diagnostics (app version, device, sync state; no item names or prices). You see exactly what's included before you send it.
By email
support@brigadoapp.com: problems, ideas, billing questions, custom work, press.
Billing and refunds
Subscriptions are billed by Apple. Request a refund at reportaproblem.apple.com.
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